FAQ/Policies

Orders & Processing

Orders are processed within 3–7 business days. Processing times may increase during shop updates or convention periods.

Shipping

We ship within Canada and internationally. Shipping times vary by location. Untracked lettermail is not insured; we are not responsible for lost packages. Tracked shipping is recommended.

Returns & Exchanges

All sales are final. If your order arrives damaged or incorrect, contact us within 7 days with photos and we will resolve the issue.

Lost Packages

We are not responsible for lost packages due to incorrect addresses or untracked shipping. For tracked orders, please contact the carrier first.

Customs

Buyers are responsible for any customs fees or import taxes.

Product Notes

Colors may vary slightly due to screen differences. All artwork is created by the artist unless stated otherwise.

Usage

All products are for personal use only. Do not reproduce, resell, or distribute without permission.

Contact

For any questions, please reach out via our listed contact method.